Is a Written Complaint Still a Rant?

You know, I am really disappointed with Games Workshop and the way the Company's new 40K rules supplement, 'Death From the Skies' was released and made 'not so' available to Customers. There are some key issues as a result of this latest marketing strategy that greatly concern me, should they prove to trend moving forward. As a result, I took a moment to pen my concerns to paper in the form of a complaint, and mailed it to Games Workshop.

If there is one thing I have learned, it is that written feedback provided by Customers is rarely ignored. In fact, in my personal experience, it is very much like a hot knife through butter. Will GW bend, or bow to my claims? Maybe not. However, I do actively practice customer loyalty, and prefer to spend my money with Companies that I can support in good conscience.